7game4 FAQ – Answers to Your Casino Questions

Head to the Register page and fill in your full name, email address, mobile number, date of birth, and a secure password. After submitting, you'll receive a one-time PIN (OTP) on your mobile – enter that to verify your number and your account is active. The whole process takes about two minutes. Remember, you must be at least 18 years old to register at 7game4.

No. 7game4 strictly allows only one account per person. Duplicate accounts violate our Terms and Conditions and may result in the closure of all related accounts and the forfeiture of any balance. If you've lost access to a previous account, contact support at support@7game4.net rather than creating a new one.

7game4 accepts the following Philippine government-issued IDs for KYC verification:

• PhilSys National ID
• Philippine Passport
• Driver's License (LTO)
• SSS or GSIS ID
• Voter's ID

Upload a clear, well-lit photo of your ID through the account settings page. Verification is usually completed within one business day. You can play using your existing balance while verification is in progress, but withdrawals are held until your identity is confirmed.

On the Login page, click "Forgot password?" and enter your registered email address or mobile number. We'll send a reset link to your email or an OTP to your mobile. Follow the instructions to set a new password. If you no longer have access to the email or number you registered with, contact live chat support for account recovery assistance.

Contact the 7game4 support team directly via live chat or email at support@7game4.net. For security reasons, contact details cannot be changed through the account settings page without identity verification. Our team will verify your identity first and then update your details – usually within the same day.

Accounts are automatically locked after several consecutive failed login attempts – this is a security protection. The lock lifts automatically after 30 minutes. If you need access sooner or if your account has been locked for a different reason, contact live chat support 24/7 and our team will assist you after confirming your identity.

You can request account closure by emailing support@7game4.net. Any remaining balance will be processed for withdrawal to your verified payment method before the account is closed. If you're closing your account due to concerns about your gaming habits, we recommend looking at the self-exclusion option under Responsible Gaming first, as it specifically prevents you from reopening the account in the future.

7game4 supports the following Philippine payment methods:

• GCash
• Maya (formerly PayMaya)
• GrabPay
• Coins.ph
• InstaPay and PESONet bank transfers
• BDO, BPI, and UnionBank online banking
• Visa and Mastercard debit/credit cards

All transactions are in Philippine pesos (PHP). No foreign currency or conversion required.

The minimum deposit at 7game4 is ₱100 for GCash and Maya. Minimum deposit amounts for bank transfers and card payments may vary slightly depending on the method. There is no maximum deposit limit imposed by 7game4, though individual payment providers may have their own transaction limits (for example, GCash has a daily transfer limit based on your verification level with GCash).

GCash and Maya deposits are typically credited to your 7game4 balance within seconds of the transaction being confirmed. Bank transfers via InstaPay are usually credited within 30 minutes, while PESONet transfers can take up to one banking day. If a deposit hasn't appeared after the expected timeframe, contact support with your transaction reference number and our team will trace it promptly.

Verified 7game4 accounts receive fast payouts. GCash and Maya withdrawals are typically processed within one hour. Bank transfers take one to two banking days depending on your bank. Withdrawals are processed to the same payment method you used to deposit. The minimum withdrawal amount is ₱200. If your account verification is not yet complete, withdrawal processing will be held until KYC is finished.

7game4 does not charge fees on deposits or withdrawals. However, your payment provider (GCash, your bank, etc.) may apply their own transaction fees in certain circumstances – this is outside 7game4's control. We recommend checking your e-wallet or bank's fee schedule if you're unsure.

Withdrawals may be declined for the following reasons:

• Identity verification (KYC) has not been completed
• The withdrawal amount is below the ₱200 minimum
• Active bonus wagering requirements have not yet been met
• The payment method requested does not match your deposit method
• Your account has a security hold pending review

If your withdrawal was declined and the reason is not clear, contact support and they'll explain exactly what's needed.

No. 7game4 requires that all payment methods used for deposits belong to the registered account holder. Deposits from third-party accounts are not accepted and may result in the transaction being reversed and the account being flagged for review. This rule exists to protect both the player and the platform from fraudulent activity.

First, check your GCash, Maya, or bank app to confirm the transaction went through on their end. If money was deducted from your e-wallet or bank but hasn't appeared in your 7game4 balance, note the transaction reference number and contact support via live chat or email at support@7game4.net. Most missing deposit cases are resolved within a few hours once the reference number is provided.

New 7game4 players receive a deposit bonus on their first top-up after registration. The bonus is credited automatically to your account balance once the qualifying deposit clears – no bonus code needed. The specific bonus amount and minimum deposit required are shown on the promotions section of the platform. Make your first deposit within 30 days of registering to make sure the bonus is applied correctly.

A wagering requirement (also called a playthrough requirement) means you need to bet the bonus amount a certain number of times before the resulting winnings can be withdrawn. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place ₱10,000 in total bets before you can cash out bonus-related winnings. The specific wagering requirement for each bonus is stated in its terms. Always check these before claiming a promotion.

Once logged in to your 7game4 account, you can find your unique referral link in the Refer a Friend section. Share it with kabayan and friends. When someone registers and makes their first qualifying deposit using your link, you receive a referral reward credited to your account. There's no limit on how many people you can refer, so the earning potential is genuinely unlimited. Full details and reward amounts are on the Refer a Friend page.

No – bonus funds at 7game4 cannot be withdrawn directly. You need to meet the wagering requirement attached to the bonus before the winnings become withdrawable. Your real-money balance (funds you deposited yourself) is always available for withdrawal regardless of any active bonus. You can choose to forfeit a bonus at any time through account settings if you'd prefer to play without a wagering restriction.

Common reasons a welcome bonus may not have been applied include: the deposit was made after the 30-day registration window, the deposit amount was below the qualifying minimum, or there was an existing active bonus on the account at the time. If you believe you met all the requirements and still didn't receive the bonus, contact support with your deposit reference and the team will investigate and resolve it.

Yes. 7game4 runs regular promotions for existing players including reload bonuses, cashback offers, slot tournament prizes, and sports betting boosts tied to major events like PBA playoffs and major boxing cards. Promotions are listed in the Promotions section after logging in. If you opted in to marketing communications during registration, you'll also receive email and SMS notifications about new promos.

7game4 offers a wide range of games and betting options under one account:

• Tongits – the classic Filipino card game in solo, multiplayer, and tournament formats
• Baccarat – digital and live dealer versions with real croupiers
• Jackpot Slots – hundreds of slot titles with progressive jackpots
• Online Casino – full live casino lobby with multiple table games
• Basketball Betting – PBA and international leagues, pre-match and live odds
• Boxing Betting – Filipino boxing and international cards

Yes. 7game4 is fully optimised for mobile browsers on both Android and iOS. You don't need to download any separate app – just open your browser, go to 7game4.net, log in, and play. The mobile interface is designed to work well on both data and Wi-Fi connections. All games, betting markets, deposits, and account management features are available on mobile.

Yes. The 7game4 live dealer lobby operates around the clock with real croupiers available 24 hours a day. Multiple Baccarat tables, live casino table games, and other live dealer options are available at any time of day. Table limits vary by time of day – the highest-limit VIP tables typically have more availability during evening and late-night hours (Philippine time).

7game4 offers both pre-match and in-play (live) betting on basketball and boxing. Pre-match bets are placed before the game starts and locked in at the odds shown. Live betting lets you place bets while the game or fight is in progress, with odds updating in real time as the action unfolds. To place a live bet, navigate to the Basketball Betting or Boxing Betting section, select a live event, and choose your market from the available options.

If a game or event is cancelled or postponed, 7game4's standard policy is to void all bets on that event and return the stake to your account balance. This applies to both basketball and boxing events. For events that are rescheduled, bets are typically voided and refunded unless you placed the bet after the new date was announced and the market was re-offered. Specific settlement rules for each sport are available in the Terms and Conditions.

Bet limits vary by game and market. For Tongits and Baccarat, table minimum bets start from ₱10 on standard tables, with higher-limit tables available. Jackpot Slots have a minimum spin of ₱1 on most titles. Sports betting minimum stakes start at ₱20 per bet slip. Maximum bet limits depend on the specific event and market. All limits are displayed clearly in the game lobby or on the betting interface before you place your bet.

All casino games at 7game4 use certified random number generators (RNGs) provided by licensed game suppliers. RNG outcomes are regularly audited by independent testing bodies to ensure results are genuinely random and not manipulated. Live dealer games use physical dealing with cameras that players can watch in real time, adding a further layer of transparency. The platform operates under regulatory oversight that requires fair game standards to be maintained at all times.

7game4 uses SSL (Secure Socket Layer) encryption on all data transmitted between your device and our servers. Your personal information is stored securely and is never sold or shared with third parties except as required by regulatory obligations. Payment details are processed through certified payment gateways and are not stored on 7game4 servers. You can review our full data practices in the Privacy Policy.

Log in to your 7game4 account and go to Account Settings, then Security. Enable two-factor authentication and confirm your registered mobile number. Once activated, every login from a new device will require an OTP sent to your mobile in addition to your password. This is one of the most effective ways to prevent unauthorised access even if someone else knows your password.

Change your password immediately from the account settings page. Then contact 7game4 support at support@7game4.net or via live chat and report the suspected unauthorised access. Our security team can lock your account, review login history, and investigate the activity. If money was moved without your authorisation, document everything and report it promptly – the faster you act, the better chance we have of recovering the situation.

Never. 7game4 will never ask for your password via email, SMS, or live chat. If you receive any message claiming to be from 7game4 and asking for your password or full payment card details, it is a phishing attempt and should be ignored and reported to support@7game4.net. Always check that the URL in your browser says 7game4.net before entering your login credentials.

Your recent login activity – including device type, location, and timestamp – is accessible from Account Settings under Security. Review this regularly to spot any logins you don't recognise. 7game4 also sends an email alert when your account is accessed from a new or unrecognised device, so make sure your registered email is one you check regularly.

7game4 provides the following tools in your account settings under Responsible Gaming:

• Deposit limits (daily, weekly, or monthly in PHP)
• Wager limits per session, day, or week
• Session time reminders
• Reality checks showing time played and net result
• Cooling-off periods (24 hours to 6 months)
• Self-exclusion (permanent account closure)

All tools can be activated immediately without needing to contact support. For full details, visit the Responsible Gaming page.

Log in to your 7game4 account, go to Account Settings, and select Responsible Gaming. Choose Deposit Limits, enter the amount in PHP you want as your cap, and select whether it applies daily, weekly, or monthly. The limit takes effect immediately. You can lower your limit at any time – increasing it requires a 24-hour waiting period to prevent impulsive changes.

Self-exclusion permanently closes your 7game4 account and prevents you from re-registering. It is a serious step designed for players who have decided they want to stop gaming entirely. Once activated, it cannot be reversed. Your remaining balance will be returned to your verified payment method. To self-exclude, go to Account Settings, select Responsible Gaming, then Self-Exclusion. If you're struggling with your gaming habits, our support team can also assist you in activating this option.

If gambling is causing you stress, financial difficulty, or affecting your relationships, please reach out for support. 7game4's support team is available 24/7 to help you activate account controls or discuss your options without judgment. For professional confidential support, the National Council on Problem Gambling and other Philippine-based mental health organisations provide free assistance to individuals and families affected by problem gambling. Taking the first step to ask for help is never something to be ashamed of.